Shipping policy
Last updated: September 1, 2026
At Pawosa, we are committed to delivering your orders quickly, securely, and transparently across the United States. This policy outlines our shipping destinations, costs, timeframes, and handling processes.
1. Shipping Destinations & Costs
We exclusively ship to the United States (Contiguous US, Alaska, and Hawaii).
🚚 Standard Shipping: Free ($0.00 USD) on all orders with no minimum purchase required.
All prices and charges are shown transparently at checkout with zero hidden fees.
2. Order Processing & Transit Times
| Stage | Timeframe | Operating Days |
|---|---|---|
| Order Handling / Processing | 1 to 3 business days | Monday – Friday |
| Estimated Transit Time | 4 to 5 business days | Monday – Friday |
| Total Estimated Delivery | 5 to 8 business days | |
*Transit times are estimates and may occasionally vary due to carrier delays or adverse weather conditions.
3. Order Tracking
Once your order has shipped, you will automatically receive an email confirmation containing your USPS, UPS, or FedEx tracking number and carrier details to monitor your delivery in real time.
4. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. If you need to make corrections, please notify us immediately before order fulfillment begins.
5. Lost, Damaged, or Stolen Packages
📦 If your package arrives damaged or tracking indicates delivery but you have not received it, please reach out to our customer support team within 48 hours for a quick resolution.
6. Contact Us
Pawosa
Address: 491 Fort Smith Blvd, Deltona, FL 32738, United States
Email: contact@pawosa.com
Phone: +1 (386) 320-8813
Support Hours: Monday – Friday: 9:00 AM – 6:00 PM (EST)